Case Studies: Debt Management
Exploring disruptive threats to the outsourced customer support services to inform investment decisions
Diagnostic & Strategy
Palladium were appointed to undertake a digital due diligence on behalf of a private equity firm to inform their investment decision for one the UK’s leading debt management firms – a business where awareness and reputation is key. Digital plays a prominent role in this firms support of debtors, meaning digital reputation and servicing were of particular importance.
Engagement Lead: James Prebble