E-commerce & Retail · Diagnostic & Strategy

Defining new online and offline customer journeys for premium bathroom retailer

The client, a premium bathroom retailer, engaged Palladium to increase their brand awareness online and grow business in their brick and mortar stores.

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The client, a premium bathroom retailer, engaged Palladium to increase their brand awareness online and grow business in their brick and mortar stores.

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The client, a premium pet food company, engaged Palladium to undertake commercial due diligence and implement recommendations for business growth.

Engagement Lead: James Prebble

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The client, recruited Palladium to investigate low conversions and deliver new ways of working to help the business to become more agile and innovative in its digital delivery.

Engagement Lead: James Prebble

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The client, one of the UK's leading debt management firms, appointed Palladium to undertake a digital due diligence to understand their digital reputation.

Engagement Lead: James Prebble

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The client engaged Palladium to investigate their digital capabilities, competitive landscape and digital trends in the market.

Engagement Lead: James Prebble

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Palladium was asked as an independent, digitally astute third party to validate the size of the new market the business operated in, their position in the competitive landscape, and the credibility of their service offering.

Engagement Lead: James Prebble

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Palladium was appointed to undertake a digital due diligence on behalf of a private equity firm to inform their continued investment decision for a global luxury fashion brand.

Engagement Lead: James Prebble

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Palladium were appointed to conduct a digital due diligence on behalf of a client for an investment opportunity in an established travel and tourism business. The goals were to assess the sustainability of business performance and the quality of the digital marketing strategy in relation to competitors.

Engagement Lead: James Prebble

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Palladium were appointed by an investor to undertake a digital due diligence on a leading electronics retailer. The objective was to assess the digital capabilities of this retailer against the likes of Amazon and other leading electronic retail businesses across Germany, Austria, and Belgium. Given the relative dominance of Amazon, this potential investor sought reassurance that the niche carved out by this retailer was one that had growth potential and a position in the market that was sustainable.

Engagement Lead: James Prebble

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Philips Entertainment Lighting suffered decreasing revenue and brand attrition, a result of overly complex processes and a disparate customer base. Palladium undertook root cause analysis and digital solution development in order to build a strategy and direction for digital travel.

Engagement Lead: James Prebble

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Due to the changing market landscape within the recruitment sector, Palladium undertook a review of technology driven service options, to understand the opportunity for EPG to diversify their current service offering in this space.

Engagement Lead: Mark Lewis

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Acquired by Sonepar and with a new focus on digital channels to drive sales, Mayflex set themselves a target to deliver 20% of revenue through digital by 2020. As a close knit, b2b business with a tradition of selling through traditional channels Mayflex recognised that achieving this goal would require significant change. Palladium worked with Mayflex to define the overall digital strategy, identify specific opportunities to drive revenue and create a digital innovation pilot that would pioneer Mayflex’s digital transformation.

Engagement Lead: James Prebble

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