Fashion · Transaction Advisory

Digital due diligence for premium fashion retailer to inform future investment decisions

Palladium were appointed to undertake a digital due diligence on behalf of a private equity firm to inform their investment decision for a global luxury fashion brand. The objective; to assess the effectiveness of the brands digital marketing strategy against competitors. Digital played a small role in the brands historic market success, as they were heavily reliant on their longstanding brand recognition. The businesses digital capabilities were explored to incorporate their brand recognition in the digital sphere, to determine opportunities for a competitive advantage in existing and the growing US markets.

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Designing new, innovation focused teams to accelerate speed of change and improve business performance
Finance
Implementation & Change
Jan 19

The business had seen a consistent drop off in conversions following changes to process and their lending panel. Palladium was tasked with discovering the root cause of this conversion drop off, as well as delivering new ways of working that helped the business to become more agile and innovative in its digital delivery.

Key deliverables included the development of a new digital innovations function and the deployment of new digital solutions. Palladium identified and rectified a number of sales conversion issues resulting in significant improvements in conversion rate, delivering £150,000 back into the sales funnel, as well as making improvements in tracking leads, conversions, and sales as well as delivering enhanced ROI insight.

Engagement Lead: James Prebble

Digital due diligence to inform investment decisions for a leading private equity firm
Debt Management
Transaction Advisory
Diagnostic & Strategy
Jan 19

Palladium were appointed to undertake a digital due diligence on behalf of a private equity firm to inform their investment decision for one the UK’s leading debt management firms– a business where awareness and reputation is key. Digital plays a prominent role in this firms support of debtors, meaning digital reputation and servicing were of particular importance.

Key deliverables included a complete picture of the businesses digital visibility, reputation, and competitive position. Palladium highlighted key areas of digital mismanagement and suggested actions to rectify this along with scoped opportunities for visibility and service performance improvement.

Engagement Lead: James Prebble

Business integration through development of cross-functional innovation teams
Insurance
Diagnostic & Strategy
Implementation & Change

A series of acquisitions over the past 2 years has seen our client's business grow considerably. With this has come the challenge of systems, process and team integration. After an initial consultation around digital capabilities, competitive landscape and digital trends in the market, Palladium identified an opportunity to build business innovation functions to help identify and realise opportunities in key market segments.

We worked with a cross-section of the organisation, to create three innovation teams covering customer, business, and technology. The focus of these teams is to drive better integration with the newly acquired businesses, develop new processes to improve ways of working, and to identify opportunities to drive business growth.

To date, these teams have developed a number of improvements to the sales process resulting in better opportunity transparency and pipeline growth.

Engagement Lead: James Prebble

Evaluating the positioning in the competitive landscape ahead of future exit
Marketing Communications
Transaction Advisory
Jan 19

Having expanded its service offering, grown aggressively in both the US and European market, and made a number of acquisitions, our client was preparing their investment for exit. Palladium was asked as an independent, digitally astute third party to validate the size of the new market the business operated in, their position in the competitive landscape, and the credibility of their service offering.

The report highlighted their position in the market compared to competitors and highlighted future opportunities and threats arising from this position. Palladium provided an estimate for the addressable market size and made recommendations for the next steps based on Palladium's Value Proposition Framework.

Engagement Lead: James Prebble

Palladium were appointed to undertake a digital due diligence on behalf of a private equity firm to inform their investment decision for a global luxury fashion brand. The objective; to assess the effectiveness of the brands digital marketing strategy against competitors. Digital played a small role in the brands historic market success, as they were heavily reliant on their longstanding brand recognition. The businesses digital capabilities were explored to incorporate their brand recognition in the digital sphere, to determine opportunities for a competitive advantage in existing and the growing US markets.

Engagement Lead: James Prebble

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Palladium were appointed to conduct a digital due diligence on behalf of a client for an investment opportunity in an established travel and tourism business. The goals were to assess the sustainability of business performance and the quality of the digital marketing strategy in relation to competitors.

Engagement Lead: James Prebble

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Palladium were appointed by an investor to undertake a digital due diligence on a leading electronics retailer. The objective was to assess the digital capabilities of this retailer against the likes of Amazon and other leading electronic retail businesses across Germany, Austria, and Belgium. Given the relative dominance of Amazon, this potential investor sought reassurance that the niche carved out by this retailer was one that had growth potential and a position in the market that was sustainable.

Engagement Lead: James Prebble

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Business transformation through the definition and development of new digital services​
Technology
Diagnostic & Strategy
Implementation & Change
Jan 18

Philips Entertainment Lighting suffered decreasing revenue and brand attrition, a result of overly complex processes and a disparate customer base. Palladium undertook root cause analysis and digital solution development in order to build a strategy and direction for digital travel.

Deliverables included identification and rectification of threats to online search visibility, improvements to workflow management to significantly enhance speed to market for products and design and deployment of a CRM solution.

Engagement Lead: James Prebble

Creating a picture of technology in the supply teacher recruitment market​
Technology
Product & Service Development
Diagnostic & Strategy
May 17

Due to the changing market landscape within the recruitment sector, Palladium undertook a review of technology driven service options, to understand the opportunity for EPG to diversify their current service offering in this space. Highlighting an opportunity for technology to support placement targets, a product strategy phase was undertook by Palladium to understand where a digital product would grow EPG

Engagement Lead: Mark Lewis

Acquired by Sonepar and with a new focus on digital channels to drive sales, Mayflex set themselves a target to deliver 20% of total revenue through digital by 2020. As a close-knit, b2b business with a tradition of selling through traditional channels, Mayflex recognised that achieving this goal would require significant change. 

Engagement Lead: James Prebble

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