Build a business strategy that meets digital demand at our 1 day, interactive workshop.

Embracing digital is no longer a choice, and leading organisations have already begun to transform the way that they do business in order to meet the ever-changing demands of today and tomorrow's consumers and stay ahead of their competition.   

In our 1 day interactive workshop, learn how to increase your productivity, align your digital activities and delight your customers with the power of technology. Get up to speed on the latest trends and techniques, and learn how to use the online tools available to scope, plan and measure the success of your own digital strategy. 

We combine case studies, proven frameworks, and practical advice from an acknowledged industry expert to ensure that you leave with the tools and knowledge required to integrate digital into your own organisation.


  • Identify the digital opportunity for your business
  • Understand your customers and their digital expectations
  • Engage your audience and generate leads online 
  • Benchmark your activity against competitors and best practice 
  • Understand the core principles of digital strategy 
  • Measure success and improve your approach 
  • Build an investment case for digital


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Understanding the digital age >

Digital technology, trends, and disruption
Consumer trends and expectations

Your digital opportunity >

Identifying your digital pain-point
Understanding your digital opportunity
Setting clear goals and objectives aligned to your business needs

The digital audit >

Listening to your surrounding markets
Digital audit tools and techniques
Benchmarking your competitors

Understanding your customers >

Customer insight tools & techniques
Audience segmentation and persona building
Creating an online value proposition
Mapping customer journeys
Maximising customer experience
Digital customer service

Reaching & engaging your audience >

Tools & techniques to maximise your online visibility
Producing valuable content
Online lead generation techniques
Integrated digital marketing channels

Measuring success >

Analytics, tools and metrics for success
Drawing conclusions from numbers
Improving your approach

Building an investment case for digital >

Assessing the level of investment required
Resourcing digital capability: choosing the right model
Integrating digital into your core operations

£360 (incl. VAT + booking fee)

Places fill up fast & are limited to 8 people. Enquire today for details on our next event.

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